Managing a Non-Governmental Organisation (NGO)
NGOs are an important asset in the world today, but how exactly can they be managed? What are the particularities that need to be considered and what challenges does the team face? Nowadays, NGOs are having a huge impact on our civil society and a lot of people are enthusiastic about voluntary work. In this post you will find useful overview of the special features of NGOs and how to manage them. Furthermore, we have provided some useful ideas on how to motivate your employees.
Have a Clear Purpose
In order to be able to manage an NGO, a mission statement must first be created so that the basis for action is clear. The mission statement is the core statement about the core task of an NGO; it usually consists of 1-2 accurately constructed statement that explains what the organization seeks to achieve. The mission statement represents the foundation that is used to formulate the principles and values in detail later on. A possible mission statement would be for example: “It’s our mission to help each girl reach their own highest potential.” (Girl Scouts, USA)
NGOs often have a large number of objectives that may become difficult to reconcile if not properly managed. These so-called multidimensional target systems can be mastered by giving the highest priority to operative objectives. Operationalisation and continuous evaluation can simplify the management of objectives. For easier target coordination, impact analyses can also be carried out in advance to test approaches.
In the NGO sector there is a multitude of financing sources that need to be managed. There can be a wide range between financiers and beneficiaries, which is why a high degree of transparency is crucial. It is also important to pay attention to the particularities of tax laws. Here it is advisable to find out what guidelines apply to non-governmental organizations in the country of registration.
The NGO team is also a special feature, as both full-time and honorary staff can be employed in the organization. In order to coordinate these successfully, motivation is important. The constant communication of the mission, for example, helps in this, as it gives a greater meaning to each employee work. Finally, comprehensive volunteer management should not be forgotten in the case when an organization recruits volunteers.